Snaplock | Monetize your content with ease

1. General Information

Snaplock ("we", "us", "our") is committed to protecting your privacy. We comply with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

2. Information We Collect

Account Information: When you register, we collect your name, email address, password, and payment preferences.
Identity Verification Data (KYC): To comply with financial regulations, we may collect government-issued identification documents (e.g., passport, driver's license) and business documentation.
Biometric Data: If you undergo identity verification, our third-party provider (such as Sumsub) may collect biometric data (e.g., a facial scan) to match your live selfie with your ID document. Snaplock does not store your raw biometric data directly; it is processed by our secure verification partner.
Usage Data: We automatically collect data about your device, browser type, IP address, and how you interact with our platform (e.g., pages visited, time spent).
User Content: Any files, photos, media, or listings you upload to the platform for sale or display.

3. How We Use Your Data

We use your personal data for the following purposes:

To provide, operate, and maintain the Snaplock marketplace.
To process transactions and manage payouts to creators.
To verify your identity and prevent fraud, money laundering, and illegal activity.
To communicate with you regarding your account, security updates, and support requests.
To comply with legal obligations, including tax reporting and regulatory requirements.

4. Data Sharing and Processors

We do not sell your personal data. However, we share data with trusted third parties strictly to operate our business:

Payment Processors: We share transaction data with providers like Breeze, Stripe, and PayPal to process payments and payouts.
Identity Verification Providers: We use third-party verification services (specifically Sumsub) to verify user identities. By using our services, you explicitly consent to Sumsub processing your identification documents and biometric data for the sole purpose of identity verification and fraud prevention.
Hosting and Infrastructure: We use cloud providers (e.g., Supabase, Vercel) to host our database and application securely.
Legal Requirements: We may disclose your information to law enforcement or regulatory authorities if required by court order, law, or to protect the rights, property, or safety of Snaplock or its users.

5. Data Security

We implement industry-standard security measures, including encryption (TLS/SSL), firewalls, and secure access controls, to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you have the following rights regarding your data:

Access: You have the right to request a copy of the personal data we hold about you.
Rectification: You can correct inaccurate or incomplete data in your account settings.
Erasure ("Right to be Forgotten"): You can request that we delete your personal data, subject to legal retention obligations (e.g., tax laws).
Restriction & Objection: You have the right to restrict or object to certain processing activities.
Data Portability: You can request your data in a structured, commonly used format.

To exercise these rights, please contact us at support@snaplock.org.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy. For example, we retain transaction and identity records for a minimum period required by tax and anti-money laundering laws (typically 5-10 years), after which they are securely deleted or anonymized.

8. Third-Party Links

Our Service may contain links to external sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Snaplock Digital LLC
800 N King Street
Suit 304 - 1624
DE 19801
Wilmington
United States,
Email: support@snaplock.org